Shipping policy


Last policy update: 03/07/2023 12:00pm

Shipping rates and delivery estimates (domestic / U.S.A.)

Shipping charges for your order will be calculated and displayed at checkout.

Since our inventory varies in size and weight, we use the following categories:

  1. Envelope items (such as tips, screws, springs, etc.)
    1. Currently $10.00 (USD);
    2. Standard shipping only.
  2. Small box items (such as gloves, epee sockets, etc.)
    1. Currently $12.50 (USD);
    2. Standard shipping only.
  3. Standard box items (such as weapons, masks, uniforms, etc.)
    1. Automatically calculated by “shopify” for various carriers we offer based on approximate weight and approximate size;
    2. Carriers may change.
  4. Fencing bags (such as roll bags, big carry bags)
    1. Currently $45.00 (USD);
    2. Standard shipping only.

Rates and carriers are subject to change without notice. For custom delivery options, please contact us – we will do our best to accommodate them!

Shipping rates and delivery estimates (international)

We currently only ship to the Canada and Mexico.

Rates on all items are calculated automatically via “shopify” based on approximate weight and destination. Currently we offer UPS, DHL Express and USPS services (subject to change).

German Fencing Gear is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Shipment processing time

All orders are processed within 2–3 business days of receipt. Orders may not be processed or shipped from Friday, 12 pm EST through Sunday, or holidays.

For certain items on backorder we will require an additional 10 days. We will notify you if that is the case.

Items requiring customization (e.g., assembly of fencing weapons, prints and stenciling) may result in a delay of 2-3 days.

Shipment to P.O. boxes or APO/FPO addresses

German Fencing Gear ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

German Fencing Gear is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages

German Fencing Gear is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS, or other carrier selected, such as UPS or DHL Express (this is done via “shopify”). If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be cancelled and refunded.

German Fencing Gear will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible.

We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.